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Why doesn’t it work?

Why can’t I get a mobile signal in my building?

There could be many reasons why you can’t get mobile signal in your building, from the window and building materials to the lay out and the environment that you’re in, as well as high population density. Even the leaves on the trees can have an impact.
A consistent, reliable mobile signal is something we take for granted unless we can’t get one. It is the responsibility of the major network operators (MNOs) to provide external coverage to 98% of the UK but it is not their responsibility to ensure that this translates to coverage inside buildings, where a number of factors can affect the quality of the signal, this is where Pan RF comes in by providing bespoke solutions for improving indoor mobile coverage.

How we can help you

Why we are the right people to fix it

If you have an issue with mobile phone or two-way radio coverage in your building we appreciate how that affects the people using it. We have the capabilities to get you operational faster than any of our competitors and to deliver an enduring solution.
We have an unparalleled team of innovative specialist engineers who have an unlimited range of technologies available to them in designing effective solutions for now and for the future. Our systems are not only solving an immediate issue but they increase the value of an asset and make it futureproof.

view of Battersea power station from Battersea underground station mobile phone coverage
CASE STUDY

Mobile coverage in large scale regeneration projects.

Sectors

Dependent on usage, buildings often require different wireless infrastructure for varying requirements. If you know what is expected of your building but you don’t know what the solution is, we do.

Sectors

Dependent on usage, buildings often require different wireless infrastructure for varying requirements. If you know what is expected of your building but you don’t know what the solution is, we do.

Our End-to-End Service

We believe that delivering successful solutions means investing time working with clients to become a trusted partner – initially really understanding what they require from the system and why, and ultimately offering a fully managed service to ensure the system continues to deliver.

Get in touch

If you’re experiencing ongoing coverage issues, or you are at the beginning of a project and want to allow for a robust mobile signal from the outset; get in touch with our team and organise a no obligation site survey to identify issues and find potential solutions.

Mobile

We design bespoke indoor distributed antenna system (DAS) solutions that provide comprehensive mobile phone signal for Mobile Network Operator networks.
DMR radio icon

PMR

We design, build and maintain private mobile radio (PMR) distributed antenna systems (DAS) to support effective two-way radio coverage for new and existing buildings, providing for communication for security, health and safety and efficiency.
mobile phone coverage icon

Mobile

We design bespoke indoor distributed antenna system (DAS) solutions that provide comprehensive mobile phone signal for Mobile Network Operator networks.
DMR icon mobile phone coverage

PMR

We design, build and maintain private mobile radio (PMR) distributed antenna systems (DAS) to support effective two-way radio coverage for new and existing buildings, providing for communication for security, health and safety and efficiency.

Frequently Asked Questions

Frequently Asked Questions

How can I improve mobile strength?

  • Toggle aeroplane mode or reboot your phone.
  • Change your network mode.
  • Use Wi-Fi calling.
  • Get a signal booster from your network provider.
  • Install a cell phone signal booster.

How do phone signal boosters work?

A phone signal booster works by pulling in your current outside signal, boosting it, and rebroadcasting it into chosen areas.

The booster usually consists of three parts: an outside antenna to capture the weak cell signal, an amplifier to boost the weak signal, and an inside antenna to rebroadcast the enhanced signal inside the area.

Phone signal boosters can help you improve your cell coverage in areas where the signal is weak or blocked by walls or other obstacles. However, they cannot create a new signal where there is none. You need at least one bar of coverage outside your building for the booster to work.

How do I improve the signal in my building?

There are different ways to improve cell signal in a building, depending on the size, structure, and location of the building. One way is to use a cellular booster solution that captures, amplifies, and distributes the signal from a nearby cell tower. Another way is to use a professional mobile signal boosting system with at least two bars of signal outside the building or on the roof.

Can I boost 5G across all networks?

One way to boost your 5G signal is to use a 5G signal booster, which is a device that captures, amplifies, and distributes the signal from a nearby 5G tower. However, not all signal boosters are compatible with 5G, and you need to ensure that the booster you choose supports the 5G frequencies used by your network provider. To boost 5G signals from all network operators will depend on the booster you choose to use and the configuration of the local networks; as Mobile operators race to deploy 5G across the country, there will be an increased chance of having 5G boosted.

How can I boost my 4G mobile signal?

One way to boost your 4G signal is to use a 4G signal booster, which is a device that captures, amplifies, and distributes the signal from a nearby 4G tower. However, not all signal boosters are legal or compatible with 4G, and you need to make sure that the booster you choose is Ofcom-approved and supports the 4G frequencies used by your network provider.

Another way to boost your 4G signal is to use an external antenna for your 4G device, which can improve the reception and transmission of the 4G signal. However, this will reduce the mobility of your 4G handset as it will be fixed to the external antenna.  This is useful for Fixed Wireless Access, as the external antenna can be permanently connected to your 4G router.

Are mobile signal boosters legal in the UK?

Mobile signal boosters can improve your mobile coverage in those areas where the signal is weak, inside a house or office building. However, not all mobile signal boosters are legal in the UK, and you must be careful about which ones you buy and use.

According to Ofcom, the UK’s communications regulator, mobile signal boosters are subject to the Wireless Telegraphy Act of 2006, which prohibits using any radio equipment that may cause interference or harm to other radio spectrum users.

In April 2018, Ofcom introduced new regulations allowing you to use specific mobile signal repeaters without needing a licence, provided they meet specific technical requirements.

These include:

  • Static indoor repeaters that improve coverage inside a building. They must operate on a single network with a maximum gain of 70 dB.
  • Low-gain mobile repeaters that improve coverage inside a moving vehicle. They must operate on a single network with a maximum gain of 23 dB.
  • Smart repeaters that directly boost the primary mobile signal. They must operate on multiple networks with a maximum gain of 80 dB.

You can find a legal mobile signal repeaters list on Ofcom’s website. You can also check with your network provider if they offer approved devices or services to improve indoor coverage.

What should I consider when choosing a mobile booster?

Some of the factors to consider when choosing a mobile booster are:

  • Coverage area: Consider the size of the area you need to cover.
  • Carrier compatibility: Make sure the booster is compatible with your carrier and the frequencies they use.
  • Type of booster: There are different types of boosters available, such as static indoor repeaters, low-gain mobile repeaters, and intelligent repeaters.

Do cell phone signal boosters really work?

Cell phone signal boosters work if there is some signal outside; they are compatible with your carrier and network and installed correctly. They can help you eliminate dropped calls, slow data speeds, and unsent texts in areas where the signal could be more robust.