INDUSTRY KNOWLEDGE UPDATE
The hidden cost of poor signal – what FM leaders are saying
Mobile coverage is now widely recognised as a vital part of building performance. But despite its importance, it’s still often missing from the planning table. In fact, one facilities manager told us they had to leave a meeting about building performance just to get a phone signal. It would be funny if it weren’t so common.
The reality is that mobile signal is becoming one of the top complaints from tenants and building users. From slow data speeds in meeting rooms to total signal drop-outs in basements or stairwells, the frustrations are mounting – and in today’s world, poor connectivity is more than an inconvenience. It’s a risk to productivity, continuity, and even reputation.
Yet in many cases, signal coverage isn’t considered until after the building is completed and occupied. And by then, it’s often too late for a straightforward fix. Retrofitting mobile signal infrastructure is complex, disruptive, and costly – in buildings where every ceiling, wall or façade is already complete. For high-value commercial properties or public spaces, this delay can damage a brand’s credibility and limit the functionality of the space from day one.
At Pan RF, we’ve seen this play out time and time again – and we’ve helped fix it. But we also know it doesn’t have to be this way. Designing for mobile signal from the outset is smarter, faster, and far more cost-effective. It ensures seamless connectivity from day one and protects both the building’s performance and the reputation of those responsible for it.
Whether you’re just starting to plan a development or already facing signal issues in a live environment, our team is here to help – bringing technical expertise and practical solutions that deliver lasting results.
Let’s make mobile signal part of the plan, not the problem. Speak with our experts today.



